Policies
Policy Agreement for Reserving Tuscan Hall
“The risk of insult is the price of clarity.” – Roy Williams
The above quote is taken from book 1, chapter 1 in the New York Times bestselling Wizard of Ads trilogy written by Roy H. Williams, the owner of Tuscan Hall. With that quote in mind, we hope you will accept our apologies in advance for the tone of this agreement. It is not our intention to speak condescendingly or to insult you, but even the warmest of intentions and the sharpest of memories are no match for pale ink.
This agreement is written for the purpose of clarity. Again we apologize for the rigidity of the language: All reservations for the use of Tuscan Hall are subject to the following terms and conditions.
Food/Beverages/Alcohol: Food and beverages may be served in Tuscan Hall. Due to state laws regarding legal liability, only a licensed bartender may serve alcohol. You can choose any licensed bartender you want or we can supply you with some recommendations, but we will need a copy of
their license at least 2 weeks prior to your event. If this license is not in our possession, no alcohol will be served.
Delivery and Pickups are your responsibility and should be coordinated with the necessary people to be certain that Tuscan Hall is accessible during the time in question. (If your people don’t arrive when scheduled, they are likely to find the hall locked upon their arrival.)
Theft and/or Damages to property: Please know that we will take legal action against anyone who maliciously causes damage to the facilities. You may be held responsible for the actions of your guests. Please don’t invite anyone you don’t trust
unconditionally.
Musicians and Entertainers are allowed. But ALL amplified music must contained within the hall itself. You cannot have a DJ outdoors. Accoustic stringed instruments – harps and guitars – may be used outdoors as well as soft-voiced instruments like flutes. Drums and brass horns are to be contained within the hall. As with your other guests, you are responsible for the behavior and actions of your hired talent. If you are asked by our event manager to move your music indoors you must do so immediately or your event may be ended immediately and without refund.
Audio/Video Equipment: You are permitted to provide and play your own CD’s and DVD’s on your own equipment. (DVDs will require that you provide your own screen, projector, etc.) Should you choose to rent the equipment in Tuscan Hall, you will need to hire one of our specially trained and authorized A/V Techs. For Tech Support at Tuscan Hall, we charge $100/hr with a 2-hour minimum for our services. This is to allow extra time to ensure clarity between our Tech staff and your expectations for your even. Only our own people are permitted to use the in-house audio and video equipment.
Displays and Decorations are allowed but cannot be permanently attached (no nails, staples, or tacks) to walls or ceilings. Adhesive tape is the only acceptable form of attachment. No confetti inside or outside.
ADA - Tuscan Hall is handicap accessible.
Smoking is not permitted in Tuscan Hall. Smoking is allowed only in the designated smoking area.
Safety – We will not assume liability or responsibility for the safety of clients, guests or invitees brought to Tuscan Hall. Please watch children
carefully and do not allow anyone to climb on the rock walls or enter the water feature. Elderly guests should be dropped and picked up at the handicap entrance.
Deposit/Payment Terms: A 50% deposit of your rental fee is required to reserve your date. The balance of your rental fee is due in full 90 days prior to the event. Any other fees are due 2 weeks in advance. Payments may be made by credit card or check payable to Wizard Academy Press.
Cancellation Policy: On the day that we receive your deposit check, we begin telling other parties that your date is no longer available. Therefore, cancellations made 120 days or more prior to the scheduled event will receive only a 50% refund of their deposit. Cancellations made between 119
days and 60 days prior to the event will be refunded only 25%. Events cancelled less than 60 days prior to
the event will receive no refund of fees paid. Please don’t ask us to make an exception for your cancellation.
Force Majeure: In no event shall we be liable for consequential damages of nature for any reason including but not limited to weather, malicious damage, etc. Should an emergency make it impossible for the facilities to accommodate you and your guests, your event may be rescheduled, however should you choose not to reschedule, your rental fees will not be refunded.
Rights – The use of Tuscan Hall is a privilege, not a right. Please remember that you are guests on private property. We ask that all guests show proper respect to the facilities and the surrounding campus. Please limit vehicle speeds to no more than 25 MPH on Crystal Hills Drive. Residents of the area often walk along that road and are sensitive to cars passing at dangerous speeds. We reserve the right to observe all private functions and to cancel any event which goes beyond the bounds of propriety. In such cases no refund will be made. We will not assume liability or responsibility for personal injuries damages to, or loss of personal property, equipment, merchandise or articles left in the Hall prior to, during, or following a function. Anyone being disrespectful will be asked to leave the premises and if compliance is not immediately forthcoming, the authorities will be called to assist and the event may be cancelled.
Wow – that was a lot to cover and at times I’m sure it seemed downright unfriendly. Sorry about that. We hope you understand the need for these policies and we hope you’ll feel free to contact us with any questions. Please download the Tuscan Hall Agreement to complete your reservation.